jA
jacqueline A
1 reviews | Active since Jun 2022
09 May 2024, 08:56
disgusted
i have been calling this office since monday no joy we all work and our phones are answered this service is disgusting a manager must call me urgently *** or i will make sure you lose clients
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Sanlam's replyOfficial
09 May 2024, 09:08Dear Jacqueline, thank you for your review. Our humble apology for any inconvenience caused. The technical issue with our telephone lines experience for a brief period has been resolved. Our service call centre is inundated with calls and this may cause some of the calls received not being attended to as quickly as we want it to. We will arrange for you to be contacted shortly. Regards, Assupol Complaints Manager
Sanlam's reply09 May 2024, 09:08
Official
Dear Jacqueline, thank you for your review. Our humble apology for any inconvenience caused. The technical issue with our telephone lines experience for a brief period has been resolved. Our service call centre is inundated with calls and this may cause some of the calls received not being attended to as quickly as we want it to. We will arrange for you to be contacted shortly. Regards, Assupol Complaints Manager