NM
Nelson M
1 reviews | Active since Mar 2019
06 Jul 2021, 13:12
Disgraceful ASSUPOL
I called assupol today to ask for payment holiday for the end of July onlyAs am their long loyal client and I have never missed a payment event during covid19 pandemic. I tried to make arrangements with them in time so that I can sort out my finances this month! They refused to grant me payment holiday without even listening to me that am in difficult situation financially this only. I FEEL HARD DONE BY ASSUPOL
Helpful (0)
Replies (2)0
Replies (2)
Sanlam's replyOfficial
06 Jul 2021, 13:35Good day Nelson, thank you for your review. Our sincerest apology for any inconvenience caused and for the financial difficulty you are experiencing. We will respond to you directly to your email address to explain the policy provisions further. Regards, Assupol Complaints Manager.
Sanlam's reply06 Jul 2021, 13:35
Official
Good day Nelson, thank you for your review. Our sincerest apology for any inconvenience caused and for the financial difficulty you are experiencing. We will respond to you directly to your email address to explain the policy provisions further. Regards, Assupol Complaints Manager.
Sanlam's replyOfficial
07 Jul 2021, 06:46 Good day Nelson, thank you for your review. Our sincerest apology for any inconvenience caused and for the financial difficulty you are experiencing. We will respond to you directly to your email address to explain the policy provisions further. Regards, Assupol Complaints Manager
Sanlam's reply07 Jul 2021, 06:46
Official
Good day Nelson, thank you for your review. Our sincerest apology for any inconvenience caused and for the financial difficulty you are experiencing. We will respond to you directly to your email address to explain the policy provisions further. Regards, Assupol Complaints Manager