LM
Lwazi M

1 reviews | Active since Oct 2013

16 Dec 2021, 07:12

Discontinue and reimbur*****t

With reference to policy DS*** at R194 premium monthly. The person to whom the policy was taken has died in the same month. I have reversed and stopped the policy debit order last time. This time around it has been protected by debit check status. Please discontinue this policy and reimburse me with same monies deducted immediately.

0
Replies (2)
Sanlam
Sanlam's reply16 Dec 2021, 07:39
Official
Dear Lwazi

We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.

Regards
Sanlam Client Relations 
Sanlam
Sanlam's reply17 Dec 2021, 13:35
Official
Dear Lwazi

We have been informed that our consultant has phoned you.  She has also sent you a message. 

Regards
Sanlam Client Relations