Disappointing, to say the least

Item: Sanlam
Rating: 1
Author: Siphesihle V

I have no words about the lack of service I have received. I have sent countless emails, called many times, I sent messages on WhatsApp, I even tried contacting them on Facebook but I have received zero assistance.

I need to check on my claim and it has been 2 months now with zero feedback and I have not been paid out. I just do not understand how a company can run like this. What a ****.

Helpful (0)

Replies (2)

Sanlam's replyOfficial

24 Oct 2024, 13:45

Good day Siphesihle

We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Corporate.

Regards
Sanlam Client Care

Sanlam's reply24 Oct 2024, 13:45

Official

Good day Siphesihle

We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Corporate.

Regards
Sanlam Client Care

Siphesihle V's updateReviewer Update

24 Oct 2024, 13:48

That's the response I got on Facebook 8 days ago but I still have not heard a thing. Guess we will wait and see.

Siphesihle V's update24 Oct 2024, 13:48

Reviewer Update

That's the response I got on Facebook 8 days ago but I still have not heard a thing. Guess we will wait and see.