SM
Sipho M

1 reviews | Active since Jun 2022

24 Jun 2022, 16:33

Disappointing service

Still waiting for sanlam to be in touch with me since they said they've escalated the matter to their PENSION FUND department here my contact details *** and Identity number :***.. NAME :Vusi Motupa.. COMPANY NAME :GOLD ONE... EMPLOYEE NUMBER :005996 because this is getting out of hand... It's best if I take the legal route inorder for me to get whats due to me

0
Replies (3)
Sanlam
Sanlam's reply24 Jun 2022, 16:53
Official
Dear Sipho 

We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation. 

Kind regards 
Sanlam Client Relations 
Sanlam
Sanlam's reply27 Jun 2022, 12:50
Official
Dear Sipho
 We were informed that our consultant has tried calling you but your phone went straight to voicemail. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department.  Should there be any other issues relating to the matter, we encourage you to make direct contact with the relevant consultant.  Regards Sanlam Client Relations 
Sanlam
Sanlam's reply28 Jun 2022, 14:04
Official
Dear Sipho

 We sincerely apologise for the service experience received. 

Due to the protection of your personal information, Our consultant has made contact with you  to discuss the progress of your payment.  

Please feel free to contact the consultant directly should you have any further enquiries. 

Kind regards, 
Sanlam Client Relations