BC
Bongani C
1 reviews | Active since Nov 2019
30 Sept 2020, 15:39
Disappointing
Fully Paid / Settled Sanlam Personal Loan still reflecting on credit profile, months after settlement. Call Centre personal completely incapable of doing credit profile update.
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Replies (2)
Sanlam's replyOfficial
30 Sept 2020, 16:01Dear Bongani
We acknowledge receipt of your matter. Your matter has been escalated to the relevant department for further investigation.
Kind regards,
Sanlam Client Relations
We acknowledge receipt of your matter. Your matter has been escalated to the relevant department for further investigation.
Kind regards,
Sanlam Client Relations
Sanlam's reply30 Sept 2020, 16:01
Official
Dear Bongani
We acknowledge receipt of your matter. Your matter has been escalated to the relevant department for further investigation.
Kind regards,
Sanlam Client Relations
We acknowledge receipt of your matter. Your matter has been escalated to the relevant department for further investigation.
Kind regards,
Sanlam Client Relations
Sanlam's replyOfficial
01 Oct 2020, 14:45Dear Bongani
We were informed that a consultant has contacted you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant. RegardsSanlam Client Relations
We were informed that a consultant has contacted you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant. RegardsSanlam Client Relations
Sanlam's reply01 Oct 2020, 14:45
Official
Dear Bongani
We were informed that a consultant has contacted you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant. RegardsSanlam Client Relations
We were informed that a consultant has contacted you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant. RegardsSanlam Client Relations