SM
Sinazo M
1 reviews | Active since Jun 2017
01 Oct 2023, 23:24
Disappointed with sanlam, cancel this policy!!
I have been a customer for sanlam close to 7 years now, aI don’t understand why they would **** me. I recently received an email about a policy that I know nothing about, even the people covered on this policy I DO NOT KNOW THEM. When I contacted them, they said I should download a cancellation form, how?
Funny how they were able to authorise a policy without my signature but when they have to cancel this policy, I have to be the one downloading forms. How are we to trust these companies when our information is not safe with them?
Helpful (0)
Replies (2)0
Replies (2)
Sanlam's replyOfficial
02 Oct 2023, 08:34Good morning Sinazo
We apologise for your service experience and have arranged for the responsible department to contact and assist you.
Regards
Sanlam Client Care
We apologise for your service experience and have arranged for the responsible department to contact and assist you.
Regards
Sanlam Client Care
Sanlam's reply02 Oct 2023, 08:34
Official
Good morning Sinazo
We apologise for your service experience and have arranged for the responsible department to contact and assist you.
Regards
Sanlam Client Care
We apologise for your service experience and have arranged for the responsible department to contact and assist you.
Regards
Sanlam Client Care
Sanlam's replyOfficial
02 Oct 2023, 13:05Hello Sinazo
We have received feedback that an email has been sent to you.
Regards
Sanlam Client Care
We have received feedback that an email has been sent to you.
Regards
Sanlam Client Care
Sanlam's reply02 Oct 2023, 13:05
Official
Hello Sinazo
We have received feedback that an email has been sent to you.
Regards
Sanlam Client Care
We have received feedback that an email has been sent to you.
Regards
Sanlam Client Care