BM
Bruno M
1 reviews | Active since Jul 2011
06 Dec 2024, 07:39
Disappointed - Two-pot Savings Withdrawal request delay
I was told that my withdrawal would be processed within 0 to 15 working days. It's now been over two months, and I am still waiting. The level of service provided is completely unsatisfactory.
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Replies (2)
Sanlam's replyOfficial
06 Dec 2024, 07:47Good day Bruno
We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Life.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Life.
Regards
Sanlam Client Care
Sanlam's reply06 Dec 2024, 07:47
Official
Good day Bruno
We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Life.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Life.
Regards
Sanlam Client Care
Sanlam's replyOfficial
10 Dec 2024, 13:22Good day Bruno
We can confirm that you have been contacted and assisted.
Regards
Sanlam Client Care
We can confirm that you have been contacted and assisted.
Regards
Sanlam Client Care
Sanlam's reply10 Dec 2024, 13:22
Official
Good day Bruno
We can confirm that you have been contacted and assisted.
Regards
Sanlam Client Care
We can confirm that you have been contacted and assisted.
Regards
Sanlam Client Care