DT
Danecia T
1 reviews | Active since Mar 2023
13 Sept 2023, 10:07
Disappointed Loyal Client
I happened to take a funeral policy for my mom a day before she passed on in February this year. I called the broke to inform him, he still submitted my forms 3 days after informing him. They have been deducting from March until August now apparently they have canceled everything I have yet to see next pat day. To get my money back is another night mare.
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Sanlam's replyOfficial
13 Sept 2023, 10:17Dear Danecia, my sincerest condolences on the loss of your mom. We take note of your complaint and will urgently investigate it and provide further feedback and assistance to your direct e-mail. Regards, Assupol Complaints Manager
Sanlam's reply13 Sept 2023, 10:17
Official
Dear Danecia, my sincerest condolences on the loss of your mom. We take note of your complaint and will urgently investigate it and provide further feedback and assistance to your direct e-mail. Regards, Assupol Complaints Manager