TN
Thuli N
1 reviews | Active since Oct 2018
18 Oct 2018, 19:33
Disappointed client
2 years ago I took a funeral cover for my mother at Assupol. They have been deducting their premiums through stop order. Today I found out that they canceled the policy without contacting me or any form of authorisation from me. I have never missed a payment nor late with any premium. All the money I've been paying for the last 2 years just went to the drain. Am really disappointed of their service.
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Sanlam's replyOfficial
24 Oct 2018, 10:48Dear Thuli,
We acknowledge receipt of your complaint and will communicate further by direct e-mail to assist in resolving this matter.
My sincere apology for any inconvenience caused.
Proudly Serving
Assupol Complaints Manager
Best regards,
Sanlam's reply24 Oct 2018, 10:48
Official
Dear Thuli,
We acknowledge receipt of your complaint and will communicate further by direct e-mail to assist in resolving this matter.
My sincere apology for any inconvenience caused.
Proudly Serving
Assupol Complaints Manager
Best regards,