KB
KENNETH B
1 reviews | Active since Mar 2009
10 Oct 2024, 11:53
DISAPPOINTED
I would like to say I am so disappointed with the service received. I don't want to be told that you are busy because of the 2 pots applications. I expect to receive the best service at all times. If the work load has increased surely the company should have hired more people. The 2 pot system was not only introduced last month but everyone in South Africa Knew that it will be effective from the 1st of September.
Helpful (0)
Replies (2)0
Replies (2)Sanlam's replyOfficial
10 Oct 2024, 12:34Good day KENNETH
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Life.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Life.
Regards
Sanlam Client Care
Sanlam's reply10 Oct 2024, 12:34
Official
Good day KENNETH
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Life.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Life.
Regards
Sanlam Client Care
Sanlam's replyOfficial
11 Oct 2024, 12:15Good day KENNETH
This is to confirm that you have been contacted and feedback was provided.
Regards
Sanlam Client Care
This is to confirm that you have been contacted and feedback was provided.
Regards
Sanlam Client Care
Sanlam's reply11 Oct 2024, 12:15
Official
Good day KENNETH
This is to confirm that you have been contacted and feedback was provided.
Regards
Sanlam Client Care
This is to confirm that you have been contacted and feedback was provided.
Regards
Sanlam Client Care
