LG
Lungelo G
1 reviews | Active since Aug 2025
12 Aug 2025, 23:48
Disappointed
Very unsatisfactory client service, resigned May 2025, received only a sms on the 12th of June 2025 that all documents have been received and further communication will be done. Today its the 12 Aug 2025 and nothing still at all, please urgently assist with my claim please.
Helpful (0)
Replies (4)0
Replies (4)
Sanlam's replyOfficial
13 Aug 2025, 07:39Good day Lungelo
We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Corporate.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Corporate.
Regards
Sanlam Client Care
Sanlam's reply13 Aug 2025, 07:39
Official
Good day Lungelo
We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Corporate.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Corporate.
Regards
Sanlam Client Care
LG
Lungelo G's updateReviewer Update
16 Aug 2025, 14:23Thank you finally a consultant escalated my claim and stated that I should make a follow up this coming week. I will do so and return with the outcome.
LG
Lungelo G's update16 Aug 2025, 14:23
Reviewer Update
Thank you finally a consultant escalated my claim and stated that I should make a follow up this coming week. I will do so and return with the outcome.
Sanlam's replyOfficial
17 Aug 2025, 09:34Good morning Lungelo
Thank you for letting us know.
Regards
Sanlam Client Care
Thank you for letting us know.
Regards
Sanlam Client Care
Sanlam's reply17 Aug 2025, 09:34
Official
Good morning Lungelo
Thank you for letting us know.
Regards
Sanlam Client Care
Thank you for letting us know.
Regards
Sanlam Client Care
Sanlam's replyOfficial
18 Aug 2025, 16:31Good day Lungelo
This is to confirm that you have been contacted via email. Please respond to the email for further assistance.
Regards
Sanlam Client Care
This is to confirm that you have been contacted via email. Please respond to the email for further assistance.
Regards
Sanlam Client Care
Sanlam's reply18 Aug 2025, 16:31
Official
Good day Lungelo
This is to confirm that you have been contacted via email. Please respond to the email for further assistance.
Regards
Sanlam Client Care
This is to confirm that you have been contacted via email. Please respond to the email for further assistance.
Regards
Sanlam Client Care