GM
Gaongalelwe M

1 reviews | Active since Apr 2020

11 Mar 2021, 18:18

Die with peace but ur loved one will suffer....

My late father had policies with sanlam life... He passed away in September 2011.policies were deducted from the account Ref is insurance premium SL debits ***6 and other one ***1... I called sanlam life they are saying is not them the put me though multi data... Which confirms is sanlam life. They refused... They now say it's sanlam reality which they reffered me to sanlam life but they are refusing is not them till today....... They say die then your family will see nonsense

0
Replies (3)
Sanlam
Sanlam's reply11 Mar 2021, 18:20
Official
Dear Gaongalelwe

We acknowledge receipt of your complaint. Please provide us with the bank reference number in the private field for further investigation. 

Kind regards 
Sanlam Client Relations 
Sanlam
Sanlam's reply12 Mar 2021, 08:43
Official
Good day, Gaongalelwe

Thank you for the details. We are looking into the matter. 

Regards,
Sanlam Client Relations
Sanlam
Sanlam's reply12 Mar 2021, 09:01
Official
Dear Gaongalelwe

Please confirm the date of deduction next to that reference number, please.

Thank you,
Sanlam Client Relations