Didnt get help

Item: Sanlam
Rating: 1
Author: Tumelo M

I called sanlam to find out if I dont have investment with, and the lady that was helping me was telling me the system is slow until i ran out of airtime without getting any help.

Helpful (0)

Replies (4)

Sanlam's replyOfficial

10 Jun 2021, 16:12

Good day Tumelo

We acknowledge receipt of your complaint. Your matter was escalated your matter to the relevant department for further investigation.

Kind regards,
Sanlam Client Relations

Best regards,

Sanlam's reply10 Jun 2021, 16:12

Official

Good day Tumelo

We acknowledge receipt of your complaint. Your matter was escalated your matter to the relevant department for further investigation.

Kind regards,
Sanlam Client Relations

Best regards,

Sanlam's replyOfficial

11 Jun 2021, 14:21

Dear Tumelo

Please note that we have tried calling you but were unable to reach you. Please provide a convenient time for a call back.

Regards,
Sanlam Client Relations

Best regards,

Sanlam's reply11 Jun 2021, 14:21

Official

Dear Tumelo

Please note that we have tried calling you but were unable to reach you. Please provide a convenient time for a call back.

Regards,
Sanlam Client Relations

Best regards,

Tumelo M's updateReviewer Update

11 Jun 2021, 14:49

I was driving when you call.thanks

Tumelo M's update11 Jun 2021, 14:49

Reviewer Update

I was driving when you call.thanks

Sanlam's replyOfficial

11 Jun 2021, 15:31

Dear Tumelo

I will request that they contact you now again.

Regards,
Sanlam Client Relations

Best regards,

Sanlam's reply11 Jun 2021, 15:31

Official

Dear Tumelo

I will request that they contact you now again.

Regards,
Sanlam Client Relations

Best regards,

Didnt get help

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