MS
Mildred S

1 reviews | Active since Nov 2016

17 Nov 2016, 22:33

despicable service

<p>I have a problem with Sanlam I have been asking them to send me a financial advisor since the one I had resigned sometime last year. I need to revoke my will and check my policies with them just to be sure of what I am still paying for. I was once told to go to boksburg in the east rand I then told them that I stay in Soweto and I m too old to go to the East Rand. Since then Sanlam has ignored my request I feel lost and busy paying policies with my pension money to people who do not even care about me. </p> <p> </p> <p>Kind regards</p> <p>Mildred Sibisi </p>

0
Replies (2)
Sanlam
Sanlam's reply17 Nov 2016, 22:38
Official

Dear Mildred

We acknowledge receipt of your complaint and will investigate it urgently tomorrow.

Regards

Client Relations

Sanlam
Sanlam's reply18 Nov 2016, 11:32
Official

Good day

Thank you for bringing this matter to our attention. We have been informed that Mrs Seemela contacted you and that an appointment was set up for next week.

Kind Regards

Client Relations