IN
Inocentia N
1 reviews | Active since Oct 2018
26 Aug 2020, 15:36
Depressed with assoupol life
Made a claim on Monday up till today havent received anything,was told it would take 48 to receive the claim,48 hours later am told to wait another 48 hours to receive the claim,,
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Sanlam's replyOfficial
26 Aug 2020, 16:00Dear Inocentia, thank you for your review. My sincerest condolences to you and your family on the loss of your loved one. My apology also for any inconvenience as described in your review. We will investigate this matter and provide further feedback to you by direct e-mail. Regards, Assupol Complaints Manager
Sanlam's reply26 Aug 2020, 16:00
Official
Dear Inocentia, thank you for your review. My sincerest condolences to you and your family on the loss of your loved one. My apology also for any inconvenience as described in your review. We will investigate this matter and provide further feedback to you by direct e-mail. Regards, Assupol Complaints Manager