DEPLORABLE CUSTOMER SERVICE!!!

The customer service at this company is beyond pathetic. I've been waiting for feedback regarding my deceased mother's claim for the past almost 5 months. I'm sending emails almost on a daily basis to request feedback but no one bothers to give me any form of feedback. At this stage I'm forced to go and seek legal advice for a policy that I was paying since 2007, all because Safrican refuses to respond to my requests. Please stay away from this company, don't give them any form business! I suspect huge amount of ***** and *******ion happening at Safrican. I've had no response from the following people, after countless emails sent: "Halima Afrika (Safrican)" <***>, <***> Cc: "Vanessa Zuurvogel (Safrican)" <***>, "Nthabiseng Sethapi (Safrican)" <***>, <***>, <***>, <***>