MS
Mfezeko S
1 reviews | Active since Sept 2018
15 Jul 2019, 10:11
Delays in withdrawal of the fund
I wrote a review last week , they saw it and never came back to me , i withdrew my pension and have been trying to track the process online or by call but i get no response . online this is the error i get "According to our data, you do not have any active Sanlam products. If you have any queries or need help, please call +***0". This is so frustrating as i dont know when will my money be deposited and this is no way of treating a customer .
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Sanlam's replyOfficial
15 Jul 2019, 11:14Good day
We acknowledge receipt of your complaint.
The matter will be referred to the relevant department for urgent handling.
Kind regards
Client Relations
We acknowledge receipt of your complaint.
The matter will be referred to the relevant department for urgent handling.
Kind regards
Client Relations
Sanlam's reply15 Jul 2019, 11:14
Official
Good day
We acknowledge receipt of your complaint.
The matter will be referred to the relevant department for urgent handling.
Kind regards
Client Relations
We acknowledge receipt of your complaint.
The matter will be referred to the relevant department for urgent handling.
Kind regards
Client Relations