TK
Thembokuhle K

1 reviews | Active since May 2023

03 Aug 2023, 17:06

Delays in payment

I resigned from my job in January and I still have not received the withdrawal monies I requested. It is now August 2023 and my claim is still not resolved.

My former colleague who resigned a month after me has received his monies,however, my claim remains unresolved and with no valid explanation of the delays.

My policy number is ***6

0
Replies (2)
Sanlam
Sanlam's reply04 Aug 2023, 09:14
Official
 Good day Thembokuhle 
 
 We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Corporate.
 
 Regards
 Sanlam Client Care
Sanlam
Sanlam's reply04 Aug 2023, 14:05
Official
This is to confirm that you have been contacted and feedback provided to you.
 
 Regards
 Sanlam Client Care