DELAYING PAYMENT OF CLAIMS

Sanlam Gap Cover

Claim 1.sent in with all Documentation Over a month ago: 1) When I followed up on it (With a reference Number)....Oh We see the email but for some reason it wasn't captured. 2) Agent: I will Escalate this urgently, as of Monday it was in processing and should have notification of payment by Wednesday 3)Yesterday still in Auditing.

Claim 2 and 3: Sent 2 separate emails for each claim. 1.Both Emails Bounce back as the Mail Box is full. 2.Call into the call center, Oh please use this email address instead.

Think its Time to move to another GAP cover. Every single claim I have submitted takes over a Month to be paid.