AM
Asanda M
1 reviews | Active since Mar 2025
07 Mar 2025, 11:58
Delaying payment
On the 17th of December I submitted my documents for life cover claim at Assupol Kempton Park Festival Mall Branch since I was a beneficiary for my late uncle's policy. I was told that the money would be paid out between 2-3 week. Till today I have not recieved it. I was depending on that money to go back to school and study this here since.
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Sanlam's replyOfficial
07 Mar 2025, 14:56Dear Asanda, thank you for your review. My sincerest apology for any frustration caused. We are looking into this and will provide further feedback as soon as possible, to your direct e-mail. Regards, Assupol Complaints Manager
Sanlam's reply07 Mar 2025, 14:56
Official
Dear Asanda, thank you for your review. My sincerest apology for any frustration caused. We are looking into this and will provide further feedback as soon as possible, to your direct e-mail. Regards, Assupol Complaints Manager