NM
Nomaceke M
1 reviews | Active since Apr 2024
28 Apr 2025, 07:58
Delaying or refusing with funds
I had worse experience with sanlam trust fund department, the ladies at their call center were very rude, I was calling in connection with my sons funds for withdrawal, I need to pay for his college fees, I don't know what is happening, I've send all the documents they needed in February, and they say it will take 14 - 21 but we still waiting, I'm sorry I will never recommend anyone to invest with Sanlam, so disappointing, and we still waiting
NA MATABANE
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Replies (2)
Sanlam's replyOfficial
29 Apr 2025, 07:32Good day Nomaceke
We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Corporate.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Corporate.
Regards
Sanlam Client Care
Sanlam's reply29 Apr 2025, 07:32
Official
Good day Nomaceke
We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Corporate.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Corporate.
Regards
Sanlam Client Care
Sanlam's replyOfficial
12 May 2025, 15:25Good day Nomaceke
This is to confirm that Sanlam Corporate has contacted you via email. Please respond to the email for further assistance.
Regards
Sanlam Client Care
This is to confirm that Sanlam Corporate has contacted you via email. Please respond to the email for further assistance.
Regards
Sanlam Client Care
Sanlam's reply12 May 2025, 15:25
Official
Good day Nomaceke
This is to confirm that Sanlam Corporate has contacted you via email. Please respond to the email for further assistance.
Regards
Sanlam Client Care
This is to confirm that Sanlam Corporate has contacted you via email. Please respond to the email for further assistance.
Regards
Sanlam Client Care