Delayed Processing Of Pension Fund Payout

On 30 March 2016,I finished working after 39 years. My pension fund forms was completed with all supporting documents and submitted to my HR 3 weeks prior to my last day of work.<br> <br> After paying SANLAM monthly for decades,I feel that the Sanlam Pension Fund Administrative dept who we struggle to get through to when calling the ***( calls are answered and dropped) with no feedback has a non chalant attitude when it comes to members and the payout of their pension fund.<br> <br> SANLAM according to law have a RESPONSIBILITY to follow up with the employer to ensure that they receive all documentation in a TIMELESSLY manner,but this is not the case! SANLAM simply says they have not received the docs from the Post Office HR and makes it my problem to get it.Isn't the Post Office and SANLAM suppose to work together? Aren't you PAID for the administration of my Pension Fund?<br> <br> Do your job and what you are paid for and get my documents from SAPO and pay out my pension fund! 2 nd week now with nothing do<br> <br> Lets see how quickly you resolve this and I will see how quickly I report SANLAM and the maladministration of their pension funds to DEVI GOVENDER at CARTE BLANCHE for an EXPOSE!YES I know her