TD
Tony D
1 reviews | Active since Nov 2011
14 Nov 2023, 15:36
Delayed claim.
I am extremely disappointed and heartbroken by the dirt poor service provided. The lack of communication regarding my delayed claim is unacceptable. Their inability to respond or assist clients is disgraceful. No assurance or apology has been offered. This level of service is simply disgusting. Zero stars.
Helpful (0)
Replies (5)0
Replies (5)
Sanlam's replyOfficial
14 Nov 2023, 15:41Good afternoon Tony
We apologise for your service experience and would like to assist.
We will be sending you a Private reply.
Regards
Sanlam Client Care
We apologise for your service experience and would like to assist.
We will be sending you a Private reply.
Regards
Sanlam Client Care
Sanlam's reply14 Nov 2023, 15:41
Official
Good afternoon Tony
We apologise for your service experience and would like to assist.
We will be sending you a Private reply.
Regards
Sanlam Client Care
We apologise for your service experience and would like to assist.
We will be sending you a Private reply.
Regards
Sanlam Client Care
TD
Tony D's updateReviewer Update
14 Nov 2023, 16:01Yes it is .
TD
Tony D's update14 Nov 2023, 16:01
Reviewer Update
Yes it is .
Sanlam's replyOfficial
15 Nov 2023, 07:30Thank you for coming back to us, Tony.
We have requested urgent assistance from the responsible department.
Regards
Sanlam Client Care
We have requested urgent assistance from the responsible department.
Regards
Sanlam Client Care
Sanlam's reply15 Nov 2023, 07:30
Official
Thank you for coming back to us, Tony.
We have requested urgent assistance from the responsible department.
Regards
Sanlam Client Care
We have requested urgent assistance from the responsible department.
Regards
Sanlam Client Care
Sanlam's replyOfficial
15 Nov 2023, 07:33Thank you for coming back to us, Tony.
We have requested urgent assistance from the responsible department.
Regards
Sanlam Client Care
We have requested urgent assistance from the responsible department.
Regards
Sanlam Client Care
Sanlam's reply15 Nov 2023, 07:33
Official
Thank you for coming back to us, Tony.
We have requested urgent assistance from the responsible department.
Regards
Sanlam Client Care
We have requested urgent assistance from the responsible department.
Regards
Sanlam Client Care
Sanlam's replyOfficial
15 Nov 2023, 10:14Hello Tony
We have received feedback that Sanlam Corporate has sent you an email.
Regards
Sanlam Client Care
We have received feedback that Sanlam Corporate has sent you an email.
Regards
Sanlam Client Care
Sanlam's reply15 Nov 2023, 10:14
Official
Hello Tony
We have received feedback that Sanlam Corporate has sent you an email.
Regards
Sanlam Client Care
We have received feedback that Sanlam Corporate has sent you an email.
Regards
Sanlam Client Care