DELAY OF PAYMENT

Good day my name is Pertunia Khunoana i have a complaint about Assupol Life (Maponya Mall), my policy number is ********** 30 ive made a cancellation of Funeral Policy on the 20 March 2019 and i have to wait for 30 days for my repayment instead i waited until now nothing is happening.On the 20 March i sent all documents to Assupol Maponya and on the same day i received sms's stating my policy is closed.

Last week Thursday/Friday i made a call to enquire about my premium pay back which is called 'Cooling off' amount of R647.90 now they are telling me to wait for another 10 days to receive where else i already waited for 30 days.I cant tolerate that kind of treatment as if i dont have means for money.

Kindly assist regarding this issue i need my money back.

Your cooperation in this regard is highly appreciated

Regards PERTUNIA NOMSA KHUNOANA