EM
Ernest M
1 reviews | Active since Aug 2021
23 Aug 2021, 09:10
Delay in payouts
When it comes to paying out claim, it is like you are forcing them to pay you. Ever since i was informed that my payout has been scheduled for payment, no further communication and when i phoned in, no one can confirm exactly when i am going to receive the money
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Replies (2)
Sanlam's replyOfficial
23 Aug 2021, 09:12Dear Ernest
We acknowledge receipt of your complaint. Please provide either the ID or policy number in the private field for further investigation.
Regards
Sanlam Client Relations
We acknowledge receipt of your complaint. Please provide either the ID or policy number in the private field for further investigation.
Regards
Sanlam Client Relations
Sanlam's reply23 Aug 2021, 09:12
Official
Dear Ernest
We acknowledge receipt of your complaint. Please provide either the ID or policy number in the private field for further investigation.
Regards
Sanlam Client Relations
We acknowledge receipt of your complaint. Please provide either the ID or policy number in the private field for further investigation.
Regards
Sanlam Client Relations
Sanlam's replyOfficial
23 Aug 2021, 09:49Thank you for your details, Ernest
Your matter was escalated and we will be in touch with you shortly.
Regards,
Sanlam Client Relations
Your matter was escalated and we will be in touch with you shortly.
Regards,
Sanlam Client Relations
Sanlam's reply23 Aug 2021, 09:49
Official
Thank you for your details, Ernest
Your matter was escalated and we will be in touch with you shortly.
Regards,
Sanlam Client Relations
Your matter was escalated and we will be in touch with you shortly.
Regards,
Sanlam Client Relations