MR
Molatelo R
1 reviews | Active since Jul 2021
23 Aug 2021, 09:59
Delay in claim payment
Sanlam takes long to pay my claim, i sent the claims forms on the 12th August but even today they still can't tell me when am I getting the money. I wont advise anyone to take any policy with Sanlam they are so frustrating and they dont even update you with anything
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Replies (2)
Sanlam's replyOfficial
23 Aug 2021, 10:35Dear Molatelo
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
Sanlam's reply23 Aug 2021, 10:35
Official
Dear Molatelo
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
Sanlam's replyOfficial
24 Aug 2021, 09:34Dear Molatelo
We sincerely apologise for the service experience received.
Due to the protection of your personal information, Our consultant has made contact with you to discuss the progress of your payment.
Please feel free to contact the consultant directly should you have any further enquiries.
Kind regards,
Sanlam Client Relations
We sincerely apologise for the service experience received.
Due to the protection of your personal information, Our consultant has made contact with you to discuss the progress of your payment.
Please feel free to contact the consultant directly should you have any further enquiries.
Kind regards,
Sanlam Client Relations
Sanlam's reply24 Aug 2021, 09:34
Official
Dear Molatelo
We sincerely apologise for the service experience received.
Due to the protection of your personal information, Our consultant has made contact with you to discuss the progress of your payment.
Please feel free to contact the consultant directly should you have any further enquiries.
Kind regards,
Sanlam Client Relations
We sincerely apologise for the service experience received.
Due to the protection of your personal information, Our consultant has made contact with you to discuss the progress of your payment.
Please feel free to contact the consultant directly should you have any further enquiries.
Kind regards,
Sanlam Client Relations