NT
Nervison T
1 reviews | Active since Nov 2022
31 Oct 2024, 10:13
Delay in claim
Very bad experience, am sitting right now with a suicidal brother because he started the claim process in late July, to date nothing came but only excuse after excuse. For five years he contributed without skipping at all but all he gets is some calls to say latest is this week and this has been happening for 2 good months now, please get your house in order, if cannot Carter for documented foreign nationals, then why even taking their money, this process has caused more harm in my family, the pain he is going through is unbearable
Helpful (0)
Replies (6)0
Replies (6)
Sanlam's replyOfficial
31 Oct 2024, 10:22Good day Nervison
We are so sorry to hear about this and would like to assist.
We will be sending you a Private reply.
Regards
Sanlam Client Care
We are so sorry to hear about this and would like to assist.
We will be sending you a Private reply.
Regards
Sanlam Client Care
Sanlam's reply31 Oct 2024, 10:22
Official
Good day Nervison
We are so sorry to hear about this and would like to assist.
We will be sending you a Private reply.
Regards
Sanlam Client Care
We are so sorry to hear about this and would like to assist.
We will be sending you a Private reply.
Regards
Sanlam Client Care
Sanlam's replyOfficial
15 Nov 2024, 11:43Good day
This is just to confirm that this matter has been resolved.
Regards
Sanlam Client Care
This is just to confirm that this matter has been resolved.
Regards
Sanlam Client Care
Sanlam's reply15 Nov 2024, 11:43
Official
Good day
This is just to confirm that this matter has been resolved.
Regards
Sanlam Client Care
This is just to confirm that this matter has been resolved.
Regards
Sanlam Client Care
NT
Nervison T's updateReviewer Update
25 Nov 2024, 09:14Resolved does not mean anything, your team has been calling, promising him that by Last week Thursday he will have his money, foward him the pop, this is very unacceptable, I don't even wish this to my worst enemy
NT
Nervison T's update25 Nov 2024, 09:14
Reviewer Update
Resolved does not mean anything, your team has been calling, promising him that by Last week Thursday he will have his money, foward him the pop, this is very unacceptable, I don't even wish this to my worst enemy
Sanlam's replyOfficial
25 Nov 2024, 09:51Hello Nervison
We will be sending you a Private reply.
Regards
Sanlam Client Care
We will be sending you a Private reply.
Regards
Sanlam Client Care
Sanlam's reply25 Nov 2024, 09:51
Official
Hello Nervison
We will be sending you a Private reply.
Regards
Sanlam Client Care
We will be sending you a Private reply.
Regards
Sanlam Client Care
NT
Nervison T's updateReviewer Update
27 Nov 2024, 10:11Good day, we arranged for the proof of payment in our last conversation, nothing was provided, not even a phone call to him, What is really going on? Matter was resolved last week as you claimed but still zero payment received. It's been four months now
NT
Nervison T's update27 Nov 2024, 10:11
Reviewer Update
Good day, we arranged for the proof of payment in our last conversation, nothing was provided, not even a phone call to him, What is really going on? Matter was resolved last week as you claimed but still zero payment received. It's been four months now
Sanlam's replyOfficial
27 Nov 2024, 10:35Hello Nervison
We have requested assistance from Sanlam Corporate with this and are waiting on feedback from them.
Regards
Sanlam Client Care
We have requested assistance from Sanlam Corporate with this and are waiting on feedback from them.
Regards
Sanlam Client Care
Sanlam's reply27 Nov 2024, 10:35
Official
Hello Nervison
We have requested assistance from Sanlam Corporate with this and are waiting on feedback from them.
Regards
Sanlam Client Care
We have requested assistance from Sanlam Corporate with this and are waiting on feedback from them.
Regards
Sanlam Client Care