TB
Tracy B
1 reviews | Active since Jan 2016
31 Jan 2025, 10:28
Delay due to incompetence of Sanlam staff in paying out a death claim
I put in a complaint over a week ago re non payment of a death claim due to Sanlam death claims incompetence. They have not bothered to reply to my complaint other than the automated response.
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Replies (2)
Sanlam's replyOfficial
31 Jan 2025, 10:44Good morning Tracy
We have followed up with the responsible department and will revert back to you.
Regards
Sanlam Client Care
We have followed up with the responsible department and will revert back to you.
Regards
Sanlam Client Care
Sanlam's reply31 Jan 2025, 10:44
Official
Good morning Tracy
We have followed up with the responsible department and will revert back to you.
Regards
Sanlam Client Care
We have followed up with the responsible department and will revert back to you.
Regards
Sanlam Client Care
Sanlam's replyOfficial
31 Jan 2025, 12:45Good afternoon Tracy
We have received this complaint from the Pension Funds Adjudicator and will respond to them.
Regards
Sanlam Client Care
We have received this complaint from the Pension Funds Adjudicator and will respond to them.
Regards
Sanlam Client Care
Sanlam's reply31 Jan 2025, 12:45
Official
Good afternoon Tracy
We have received this complaint from the Pension Funds Adjudicator and will respond to them.
Regards
Sanlam Client Care
We have received this complaint from the Pension Funds Adjudicator and will respond to them.
Regards
Sanlam Client Care