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Pam M
1 reviews | Active since Jan 2025
08 Jan 2025, 14:49
Defrauted by assupol representative.
I made a claim wen my husband passrd on who whd de policy holder ' the claim paid after the burial and i contacted Mr Dan Thabiso Lerumo who is your dales rep cause he is the one who helped wen we got the policy. Wen i got the money he called suggesting that i invest the money with assupol and i transfered 37200 to him and he promised to show me proof and pay my money back with interests. But after 2 days wen i called him for proof he started making stories that sum 1 wil give him money and he wil pay me back. I emailed your ***** department and nothing was done and i was never contacted nor helped , its as if your company is aware of dis *****ster in protecting them.
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Replies (1)Sanlam's replyOfficial
08 Jan 2025, 15:15Dear Pam, thank you for reporting this matter to us. Our sincerest apology for any frustration caused. We will investigate this matter and provide further feedback to your direct e-mail as soon as possible. Regards, Assupol Complaints Manager
Best regards,
Sanlam's reply08 Jan 2025, 15:15
Official
Dear Pam, thank you for reporting this matter to us. Our sincerest apology for any frustration caused. We will investigate this matter and provide further feedback to your direct e-mail as soon as possible. Regards, Assupol Complaints Manager
Best regards,
