SE
Shirley E

1 reviews | Active since Oct 2020

03 Mar 2026, 13:00

Deeply dissapointed customer

Sanlam Im very dissapointed as I still did not receive my tracking email of my 2 pot which I put in a claim yesterday already and I'm phoning and emailing no feedback

0
Replies (8)
Sanlam
Sanlam's reply03 Mar 2026, 13:33
Official
Good day, Shirley

We are sorry to hear this and have arranged for Sanlam Corporate to contact you.

Regards
Sanlam Client Care

Best regards,

SE
Shirley E's update03 Mar 2026, 13:42
Reviewer Update
Thank you I would appreciate it as I have no tracking email or sms
Sanlam
Sanlam's reply03 Mar 2026, 14:25
Official
Hello Shirley

We have received feedback that Sanlam Corporate has sent you an email.

Regards
Sanlam Client Care

Best regards,

SE
Shirley E's update03 Mar 2026, 14:58
Reviewer Update
Yes but still no update on my tracking of the 2pot
Sanlam
Sanlam's reply03 Mar 2026, 15:03
Official
Hello Shirley

We have relayed your message to Sanlam Corporate.

Regards
Sanlam Client Care

Best regards,

Sanlam
Sanlam's reply05 Mar 2026, 14:08
Official
Hello Shirley

We have been informed that you should have started receiving your notifications.

Regards
Sanlam Client Care

Best regards,

SE
Shirley E's update05 Mar 2026, 19:47
Reviewer Update
Thank you Sanlam did receive my tracking process... Much appreciated
Sanlam
Sanlam's reply06 Mar 2026, 07:24
Official
Good morning, Shirley

Thank you for confirming this.

Regards
Sanlam Client Care

Best regards,