VP
VANI P
1 reviews | Active since Dec 2011
29 Apr 2021, 14:18
DEDUCTION MADE WITHOUT CONSENT
My dad is a pensioner and collects SASA grant. Without his knowledge an amount of R60.00 is being deducted of which he knows nothing about. Where are the policy documents of agreement signed for this. Who authorised this deduction and who do we contact to rectify this. this is unacceptable behaviour and the ombudsman needs to know about this
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Sanlam's replyOfficial
29 Apr 2021, 14:39Good day Vani, thank you for informing us. I will send you a direct e-mail shortly to obtain more information to resolve this matter. Regards, Assupol Complaints Manager
Best regards,
Sanlam's reply29 Apr 2021, 14:39
Official
Good day Vani, thank you for informing us. I will send you a direct e-mail shortly to obtain more information to resolve this matter. Regards, Assupol Complaints Manager
Best regards,