KM
Kenny M

1 reviews | Active since Nov 2020

05 Nov 2021, 17:05

DECOMMISSION LAMSAK

I took out a retirement annuity at SANLAM more than 20 years ago in support of my employer retirement plan. the plan was to received the money at 55 which i could reinvest. the "independent" agent indicated in his "scientific "forecast that the amount will be about R340 K. Now SANLAM indicate its only over R188 K as they say the due to the performance of the rand.

they also change it to a new policy because I did not respond in 30 days. Are they getting new commission? Is there a regulatory body in SA where I can complain to as I think I only got my contributions back.

I need my R340 K

0
Replies (3)
Sanlam
Sanlam's reply05 Nov 2021, 17:27
Official
Dear Kenny 

We are sorry to hear of your experience with us. We have referred your matter to the relevant department for further investigation. 

Regards
Sanlam Client Relations 
Sanlam
Sanlam's reply10 Nov 2021, 08:40
Official
Dear Kenny

 We were informed that a consultant has contacted you.  We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department.  Should there be any other issues relating to the matter, we encourage you to make direct contact with the relevant consultant.  Regards Sanlam Client Relations 
KM
Kenny M's update12 Nov 2021, 07:31
Reviewer Update
PEOPLE DONT INVEST WITH SANLAM PLEASE

The only thing anyone should ever buy from these companies are death insurance. At least when they rob you it does not matter to you

Response from LAMSAK's representative which he says is after an investigation. Illustrative values are not guaranteed:It is important to note that the values are illustrative. Illustrative values are not guaranteed and we specifically provide illustrations against two different rates to illustrate how a difference in growth rates can impact the actual maturity value

That is not how it was sold to me. This is hiding behind legalese to rob your customers. We trust these big companies with their suave salepeople that receives a commission of your payments per month for years on end and then does not support you when its payout time. Even has the gall to ask to enagge LAMSAK on your behalf so to get more commission from you

Sorry Mr Turner I know you have to represent your company and I do hope you all sleep well