TV
Ted V

1 reviews | Active since Dec 2013

14 Dec 2016, 12:31

Deceased Estate - No Service

<p>An estate where Sanlam is executor in terms of the will,</p> <p>1. Without any advice to the beneficiaries the estate was handed to a third party to handle, clearly not worth Sanlam's time to bother with an estate entrusted to them.</p> <p>2. More than four months down the line now, the executors appointment has not been finalised.</p> <p>3. The beneficiaries are left high and dry whilst the deceased's property is being left to go to wrack and ruin.</p> <p>Poor service I say and a great pity that clients are treated in this way. </p>

0
Replies (2)
Sanlam
Sanlam's reply14 Dec 2016, 13:53
Official

Good day

We acknowledge receipt of your complaint and will arrange for further handling.

Kind Regards

Client Relations

Sanlam
Sanlam's reply15 Dec 2016, 16:31
Official

Good day

We have been informed that Sanlam Trust provided you with feedback via email.

Kind Regards

Client Relations