RP
Ronz P
1 reviews | Active since Apr 2019
03 Mar 2021, 14:11
Debit *******!!!!
I canceled my policy in November, I have a cancelation letter but Safrican keeps debiting me every month. I get charged every month as I put a stop order as well and they keep insist on debiting my account. I sent them an email, they are not available at their offices.... What kind of ***** is this????? I want all the money that you have costed me since November!!!!
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Sanlam's replyOfficial
03 Mar 2021, 14:35Good afternoon Ronz. Thank you for bringing this matter to our attention. We apologise for the poor service you have received from us. This is not in keeping with the standard service that we at Safrican pride ourselves in. We have sent your query to the relevant team and it will be prioritised.Kind Regards,Safrican Team
Best regards,
Sanlam's reply03 Mar 2021, 14:35
Official
Good afternoon Ronz. Thank you for bringing this matter to our attention. We apologise for the poor service you have received from us. This is not in keeping with the standard service that we at Safrican pride ourselves in. We have sent your query to the relevant team and it will be prioritised.Kind Regards,Safrican Team
Best regards,