DEBIT ORDER ON CANCELLED POLICY

I requested my gap policy to be canceled in November 2018, however, this was not done and was only facilitated in January I received confirmation of cancellation of policy on 29 January 2019, however, I have been getting returned debits for the policy.

You have been trying to debit my account for this policy, and I have incurred debit charges on my account as follows:

30.11.2018 – unpaid fee R147.00 31.12.2018 – unpaid fee R147.00 31.01.2019 – unpaid fee of R147.00 27.02.2019 – unpaid fee R147.00

I am furious that this is continuing to happen and I now demand that you reimburse me for all the bank charges incurred for the absolute negligence on your part.