NH
Neil H

1 reviews | Active since Aug 2013

03 May 2018, 08:59

Debit Order - Multid Formedstra

I have a debit order with reference: MULTID FORMEDSTRA ********** 7 of R45.00 that gets deducted monthly from my account, linked to Sanlam somehow. I originally though it had something to do with my BestMed Medical Aid that I had, but after I cancelled that in Nov 2015 the debit order kept going of my account. Can you please assist me by telling me what the debit order is for, and how can I stop it.

Regards

0
Replies (2)
Sanlam
Sanlam's reply03 May 2018, 09:03
Official

Good day

We acknowledge receipt of your complaint and will refer this matter for investigation

Regards,

Client relations

Best regards,

Sanlam
Sanlam's reply08 May 2018, 15:17
Official

Good day

We have been informed that this matter has been resolved on Sanlam side. You indicated that you will be taking this matter further with Medstra.

Kind Regards,

Client Relations

Best regards,