Debit order dates that I did not give consent for

Item: Sanlam
Rating: 2
Author: Thina B

Sanlam keeps on making early deductions from my Bank Account without discussing the issue with me. I raised this concern with them 3 years ago and is still happening.

Helpful (0)

Replies (3)

Sanlam's replyOfficial

19 Dec 2022, 10:41

Good morning Thina

We are sorry to hear about this and have escalated the matter for assistance.

Regards
Sanlam Client Care

Sanlam's reply19 Dec 2022, 10:41

Official

Good morning Thina

We are sorry to hear about this and have escalated the matter for assistance.

Regards
Sanlam Client Care

Sanlam's replyOfficial

19 Dec 2022, 13:25

Good afternoon Thina

We have received feedback that an email has been sent to you.

Please be so kind as to confirm via "Private reply" on this platform whether the deduction you are referring to is for a policy, or another product/service you have with us.

Regards
Sanlam Client Care

Sanlam's reply19 Dec 2022, 13:25

Official

Sanlam's replyOfficial

20 Dec 2022, 10:30

Good day Thina

We have received confirmation that your complaint has been acknowledged and that you are being assisted.

Regards
Sanlam Client Care

Sanlam's reply20 Dec 2022, 10:30

Official

Good day Thina

We have received confirmation that your complaint has been acknowledged and that you are being assisted.

Regards
Sanlam Client Care