BM
Bradley M

1 reviews | Active since Sept 2019

31 Mar 2024, 11:44

Debit order after requesting a payment break

Why is my account still being debited even though I have successfully requested for a payment holiday.

0
Replies (4)
Sanlam
Sanlam's reply02 Apr 2024, 07:40
Official
Good morning Bradley

We are sorry to learn of this and have escalated the matter for assistance.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply02 Apr 2024, 11:46
Official
Hello Bradley

We have received feedback that you have been contacted regarding this matter.

Regards
Sanlam Client Care
BM
Bradley M's update02 Apr 2024, 15:49
Reviewer Update
Yes the feedback you received is correct, the issue has been resolved
Sanlam
Sanlam's reply02 Apr 2024, 15:52
Official
Thank you for confirming.

Regards
Sanlam Client Care