1 reviews | Active since Apr 2016
Debit order after cancellation !!!!!
<p>From: Tshepo Lebetse <br /> Sent: Friday, 26 May 2017 9:13 AM<br /> To: 'Rofhiwa Nemutudi'<br /> Subject: RE: IGA - Absolute Advantage Funeral Plan v1.0, Policy Number ASDIR ********** 55220 (AIMS P/ID: ********** )<br /> Importance: High</p> <p> </p> <p>Hi Rofhiwa</p> <p> </p> <p>Please note that you guys debited my account today , could you urgently reverse the debit order as the funds are needed ASAP .</p> <p>Upon on the below email you’ll notice that when I asked for clarity I was trying to avoid this type of circumstance .</p> <p>Please assist or advise who can assist with this request .</p> <p> </p> <p>Regards</p> <p>Tshepo</p> <p> </p> <p> </p> <p> </p> <p>From: Tshepo Lebetse <br /> Sent: Wednesday, 19 April 2017 7:59 AM<br /> To: 'Rofhiwa Nemutudi'<br /> Subject: RE: IGA - Absolute Advantage Funeral Plan v1.0, Policy Number ASDIR ********** 55220 (AIMS P/ID: ********** )</p> <p> </p> <p>Hi</p> <p> </p> <p>Thanks for the clarity. May you have a blessed day.</p> <p> </p> <p>Regards</p> <p> </p> <p>From: Rofhiwa Nemutudi ********** <br /> Sent: 19 April 2017 07:56 AM<br /> To: Tshepo Lebetse<br /> Subject: RE: IGA - Absolute Advantage Funeral Plan v1.0, Policy Number ASDIR ********** 55220 (AIMS P/ID: ********** )</p> <p> </p> <p>Good day,</p> <p> </p> <p>Method has been changed so that the deduction does not go through in May month</p> <p> </p> <p>Thank you</p> <p> </p> <p>Proudly serving.</p> <p>Rofhiwa Nemutudi<br /> Senior Clerk: Il Client Services Liaison: IL Client Services</p> <p>t + ********** 3700<br /> f +27 87 ********** </p> <p><br /> </p> <p>From: Tshepo Lebetse ********** <br /> Sent: 19 April 2017 07:46 AM<br /> To: Rofhiwa Nemutudi ********** /> Subject: FW: IGA - Absolute Advantage Funeral Plan v1.0, Policy Number ASDIR ********** 55220 (AIMS P/ID: ********** )</p> <p> </p> <p>Hi Rofhiwa</p> <p> </p> <p>Please advise , I received an sms late in the evening yesterday stating “your request to change the payment method on policy ASDIR ********** 55220 was completed ” when what I wanted was to cancel the policy .</p> <p> </p> <p>Regards</p> <p>Tshepo</p> <p> </p> <p> <br /> </p> <p>Tshepo Lebetse<br /> <br />IT Service Desk Agent<br /> <br /> <br /> <br /> Email: ********** /> <br /> Tel: ********** <br /> <br /> Physical address: 59-16th Road, Midrand, 1685<br /> <br /> Postal address: Private Bag X170, Midrand, 1685<br /> <br /> <br /> </p> <p> <br />From: Tshepo Lebetse <br /> Sent: 18 April 2017 01:23 PM<br /> To: 'Rofhiwa Nemutudi'<br /> Subject: RE: IGA - Absolute Advantage Funeral Plan v1.0, Policy Number ASDIR ********** 55220 (AIMS P/ID: ********** )</p> <p> </p> <p>Hi Rofhiwa</p> <p> </p> <p>Please find attached the cancellation form which I have filled in as requested and my ID copy.</p> <p> </p> <p>Regards</p> <p>Tshepo</p> <p> </p> <p>From: Rofhiwa Nemutudi ********** <br /> Sent: 18 April 2017 10:16 AM<br /> To: Tshepo Lebetse<br /> Subject: IGA - Absolute Advantage Funeral Plan v1.0, Policy Number ASDIR ********** 55220 (AIMS P/ID: ********** )</p> <p> </p> <p>Good day,</p> <p> </p> <p>Please find the attached form as requested</p> <p> </p> <p>Send the completed form back with ID copy</p> <p> </p> <p>Thank you</p> <p> </p> <p>Proudly serving.</p> <p>Rofhiwa Nemutudi<br /> Senior Clerk: IL Client Services Liaison: IL Client Services<br /> <br /> <br /> <br /> t + ********** 3700<br /> f +27 87 ********** </p> <p>308 Brook Street<br /> Menlo Park<br /> Po Box 35900, Menlo Park, 0102</p> <p>Assupol received the CFI Best Life Assurer in Southern Africa Award 2015 & 2016<br /> Assupol received the Standard of Excellence Award in the Deloitte Best Company to Work for Survey 2014</p> <p>This email and all its contents are subject to the following disclaimer: disclaimer@assupol<br /> Assupol Life Ltd is an Authorised Financial Services and Credit Provider</p> <p> </p> <p>Disclaimer</p> <p>The information in this e-mail is confidential and is legally privileged. It is intended solely for the addressee. <br /> Access to this e-mail by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted in reliance on it, is prohibited and may be ********.<br /> Whilst all reasonable steps are taken to ensure the accuracy and integrity of information and data transmitted electronically and to preserve the confidentiality thereof,<br /> no liability or responsibility whatsoever is accepted if information or data is, for whatever reason, *******ed or does not reach its intended destination. <br /> <br /> If any view or opinion is expressed in this e-mail, such views or opinions are those of the sender unless it is clearly stated that it is that of African Bank. <br /> <br /> African Bank Limited (“Registration No.***”) is an authorized financial services and registered credit provider:NCRCP7638</p> <p>CSA39A8_disclaimer</p>
Dear Tshepo,
We are really sorry to hear you had this experience.
We will be in direct communication with you shortly to provide us with more information to resolve the issue.
Proudly Serving,
Assupol Complaints Team
Dear Tshepo,
We are really sorry to hear you had this experience.
We will be in direct communication with you shortly to provide us with more information to resolve the issue.
Proudly Serving,
Assupol Complaints Team
HI
I reserved the Debit Order . you can close the Query.
HI
I reserved the Debit Order . you can close the Query.
