Death Claims

Good day

I have since sent documents as requested for death claim on the 7th of September and still haven't received the payout.

It's very sad and disappointing that at the most difficult time in our lives that we need assistance and we don't get any. It's been a whole week since I sent you people documents, to claim for the passing of my niece. It deeply breaks my heart that at the time of loss I have to run around borrowing money to pay for a funeral service, food, transportation from my pocket when I have a policy I pay and is upto date!

I'm about ENOUGH WITH YOU PEOPLE, your service is EXTREMELY BAD! Everytime I contact you, you tell me I must wait for 48 hours and you have recently asked for my bank statement which I sent and I'm STILL waiting.

Please send me your head office number and email I want to lay complaint and I'll definitely post this on HelloPeter.

This is unacceptable!!!! I'm totally disgusted and will never refer anyone!!!!

Sifiso Mdiniso