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Stella S

1 reviews | Active since Nov 2017

30 Nov 2017, 11:56

Death Claims

Hi I want to find out if anybody can give me some advice. Have you had dealings with SANLAM? My dear father who passed away on 16 September 2017 had a few small policies with sanlam that amounts to R75 000. This is split three ways between the siblings. Since the 16th of this month sanlam has been ignoring my emails. Has anyone had the same experience with them.? I really don't know what to do anymore. And it's almost Christmas...

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Replies (5)
Sanlam
Sanlam's reply30 Nov 2017, 12:11
Official

Good day Stella

Thank you for bringing this matter to our attention. We're sorry to hear about your experience. We will ensure that the relevant department looks into the issues you have raised.

Regards,

Client Relations

Best regards,

SS
Stella S's update30 Nov 2017, 12:19
Reviewer Update
Don't you need a ref nr or something?
Sanlam
Sanlam's reply30 Nov 2017, 12:47
Official

Thank you for the post we were able to trace the policy information.

Regards,

Client Relations

Best regards,

Sanlam
Sanlam's reply30 Nov 2017, 15:21
Official

We have been informed that Ms Blomerus from our Death Claims department made contact with you.

Regards,

Client Relations

Best regards,

Sanlam
Sanlam's reply30 Nov 2017, 15:21
Official

We have been informed that Ms Blomerus from our Death Claims department made contact with you.

Regards,

Client Relations

Best regards,