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olebile keitumetse sarah meko

1 reviews | Active since Jun 2010

08 Mar 2024, 12:32

Death Claim Policy 13340

Please assist me with my dispute. Policy Number :13340 My Aunt Ms Mirriam Sipora Mogotsi pass away on the 12 January 2024, 16 January 2024 we submitted our claim for death till today the claim is not paid we send pillar to post. I've have requested service with dept from one of service provider when H was arranging my Aunt funeral with the trust that Safrican will pay the claim so I don't know what to do and I'm afraid that the Service provider will take me to talk.

Regards Sarah

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Replies (1)
Sanlam
Sanlam's reply08 Mar 2024, 13:58
Official
 Dear Sir/ Madam
 
 Thank you for your e-mail/letter. Please note that this is an automated acknowledgement of receipt to which you need not respond to.
 
 It is important to us that your complaint receives personal attention. Therefore you will receive the details of the person who will be investigating your complaint within the next 24 hours.
 
 Kind regards.
 
 Safrican Complaints department