NM
Nonkululeko M
1 reviews | Active since Mar 2019
20 Feb 2024, 08:57
Death claim not paid 10 days later
More than 10 days later assupol hasn't paid death claim ref 203610. The worst insurer ever, online claim portal is not monitored, call centre takes forever to answer calls
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Sanlam's replyOfficial
20 Feb 2024, 09:15Good day, thank you for notifying us about this. Our sincerest condolences on your loss. We will urgently look into this and provide further feedback to your direct e-mail. Regards, Assupol Complaints Manager
Sanlam's reply20 Feb 2024, 09:15
Official
Good day, thank you for notifying us about this. Our sincerest condolences on your loss. We will urgently look into this and provide further feedback to your direct e-mail. Regards, Assupol Complaints Manager