AM
Angel M
1 reviews | Active since Jan 2024
23 Jan 2024, 14:48
Death claim- No response since the 17th of Jan
I've sent a death claim on 17 January 2024, from my knowledge of when i started joining i was told the money will be paid withing 24hours, i am still waiting. No communication, nothing... the funeral is on Saturday and i haven't received anything...the worst...
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Sanlam's replyOfficial
23 Jan 2024, 14:59Dear Angel, our condolences on the loss of you loved one and sincerest apology for any frustration caused. We will urgently look into this and provide further feedback to your direct e-mail. Regards, Assupol Complaints Manager
Sanlam's reply23 Jan 2024, 14:59
Official
Dear Angel, our condolences on the loss of you loved one and sincerest apology for any frustration caused. We will urgently look into this and provide further feedback to your direct e-mail. Regards, Assupol Complaints Manager