TR
Thea R
1 reviews | Active since Mar 2018
06 Apr 2022, 12:47
Death Claim - Disgusting Service from Sanlam Namibia
Extremely poor customer service from Sanlam Namibia. If I could give less than 1 star, I would. We are attempting to finalise claims after our mother's death (which is already a very sensitive thing) and they have done nothing but frustrate the process every step of the way. Be warned. PS: If you have a PPS policy, this will affect you too.
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Sanlam's replyOfficial
06 Apr 2022, 13:02Dear Thea
We are terribly sorry to hear of your experience with us especially during this difficult time. All our condolences to you and you family for your loss. Please provide your mom's ID number or policy number in the private field for further investigation.
Regards
Client Relations
We are terribly sorry to hear of your experience with us especially during this difficult time. All our condolences to you and you family for your loss. Please provide your mom's ID number or policy number in the private field for further investigation.
Regards
Client Relations
Sanlam's reply06 Apr 2022, 13:02
Official
Dear Thea
We are terribly sorry to hear of your experience with us especially during this difficult time. All our condolences to you and you family for your loss. Please provide your mom's ID number or policy number in the private field for further investigation.
Regards
Client Relations
We are terribly sorry to hear of your experience with us especially during this difficult time. All our condolences to you and you family for your loss. Please provide your mom's ID number or policy number in the private field for further investigation.
Regards
Client Relations