NK
Nsovo K
1 reviews | Active since Jul 2018
23 Mar 2022, 11:40
Death claim
Sanlam has a very poor service, i submitted a death claim for my late husband in April last year and still no concrete feedback as to what is happening on the claim.
The long phone calls that I keep making on a daily basis and end up speaking to no one, the airtime? When I finally get hold of a consultant they keep promising that the specialist will give me a call and never calls.
I really am hoping that all the members get to know that in the event of their death, their loved ones will be mistreated while mourning.
Helpful (0)
Replies (4)0
Replies (4)Sanlam's replyOfficial
23 Mar 2022, 11:58 Dear Nsovo
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Regards
Sanlam Client Relations
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Regards
Sanlam Client Relations
Sanlam's reply23 Mar 2022, 11:58
Official
Dear Nsovo
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Regards
Sanlam Client Relations
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Regards
Sanlam Client Relations
Sanlam's replyOfficial
23 Mar 2022, 12:24Dear Nsovo
Please provide your spouse's ID or policy number in the private field.
Regards
Sanlam Client Relations
Please provide your spouse's ID or policy number in the private field.
Regards
Sanlam Client Relations
Sanlam's reply23 Mar 2022, 12:24
Official
Dear Nsovo
Please provide your spouse's ID or policy number in the private field.
Regards
Sanlam Client Relations
Please provide your spouse's ID or policy number in the private field.
Regards
Sanlam Client Relations
Sanlam's replyOfficial
23 Mar 2022, 15:16Dear Nsovo
Thank you for the details. Our Pensions team is looking into it.
Regards
Client Relations
Thank you for the details. Our Pensions team is looking into it.
Regards
Client Relations
Sanlam's reply23 Mar 2022, 15:16
Official
Dear Nsovo
Thank you for the details. Our Pensions team is looking into it.
Regards
Client Relations
Thank you for the details. Our Pensions team is looking into it.
Regards
Client Relations
Sanlam's replyOfficial
23 Mar 2022, 15:16Dear Nsovo
Thank you for the details. Our Pensions team is looking into it.
Regards
Client Relations
Thank you for the details. Our Pensions team is looking into it.
Regards
Client Relations
Sanlam's reply23 Mar 2022, 15:16
Official
Dear Nsovo
Thank you for the details. Our Pensions team is looking into it.
Regards
Client Relations
Thank you for the details. Our Pensions team is looking into it.
Regards
Client Relations
