BL
Babalwa L

1 reviews | Active since Jan 2020

05 Apr 2022, 09:29

Death claim

i have submitted a death claim at Sanlam and there is still no pay out all relevent documents were send and theres still no confirmation about the claim as well as the payout. It has been 11 days since the submittion i am highly disappointed in Sanlam!

0
Replies (3)
Sanlam
Sanlam's reply05 Apr 2022, 10:11
Official
Dear Babalwa

We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation. 

Regards 
Client Relations
BL
Babalwa L's update05 Apr 2022, 10:19
Reviewer Update
Thank you
Sanlam
Sanlam's reply05 Apr 2022, 10:21
Official
Dear Babalwa

Kindly provide the policy number in the private field for further investigation. 

Regards 
Client Relations