TN
Thandiswa N
1 reviews | Active since Jun 2022
25 Jun 2022, 23:38
Death claim
My grandfather passed on and i reported the matter i filled my claim with them on the 22.06.2022 until today no communication, they promised me that within 48hrs my claim will be processed its a lie. They still got a nerve to debit my money although they have not paid the claim.
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Sanlam's replyOfficial
26 Jun 2022, 10:12Good day Thandiswa, thank you for your review. We will urgently look into this and provide feedback to your direct e-mail. My sincerest condolences on your loss and apology for the inconvenience caused. Regards, Assupol Complaints Manager
Sanlam's reply26 Jun 2022, 10:12
Official
Good day Thandiswa, thank you for your review. We will urgently look into this and provide feedback to your direct e-mail. My sincerest condolences on your loss and apology for the inconvenience caused. Regards, Assupol Complaints Manager