vV
vanzijlannelize V
1 reviews | Active since Jun 2017
31 Oct 2024, 13:53
Death claim
Once you take out a new policy, you are helped within minutes, but don't try to claim a death . It takes months. You are requested to mail documents from one department to another. And again. So disappointed
Helpful (0)
Replies (3)0
Replies (3)
Sanlam's replyOfficial
31 Oct 2024, 14:05Good afternoon Annelize
Our sincere condolences with your loss.
We are also sorry to learn of your poor service experience.
We have escalated the matter for assistance.
Regards
Sanlam Client Care
Our sincere condolences with your loss.
We are also sorry to learn of your poor service experience.
We have escalated the matter for assistance.
Regards
Sanlam Client Care
Sanlam's reply31 Oct 2024, 14:05
Official
Good afternoon Annelize
Our sincere condolences with your loss.
We are also sorry to learn of your poor service experience.
We have escalated the matter for assistance.
Regards
Sanlam Client Care
Our sincere condolences with your loss.
We are also sorry to learn of your poor service experience.
We have escalated the matter for assistance.
Regards
Sanlam Client Care
vV
vanzijlannelize V's updateReviewer Update
31 Oct 2024, 15:36Thank you so much to miss Maxi van Wyk for instant response and working on the claim.
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vanzijlannelize V's update31 Oct 2024, 15:36
Reviewer Update
Thank you so much to miss Maxi van Wyk for instant response and working on the claim.
Sanlam's replyOfficial
31 Oct 2024, 15:41Thank you for taking the time to post this message, Annelize.
It is appreciated.
Regards
Sanlam Client Care
It is appreciated.
Regards
Sanlam Client Care
Sanlam's reply31 Oct 2024, 15:41
Official
Thank you for taking the time to post this message, Annelize.
It is appreciated.
Regards
Sanlam Client Care
It is appreciated.
Regards
Sanlam Client Care